Dependent upon the delivery destination, International deliveries take between 7-10 working days. Shaide Boutique offers a premium express International shipping service for 3-5 business days delivery, if you require your item fast, please select this option at checkout.
NEW! VIP Same Day Delivery! We are delighted to announce we now offer Same Day Delivery in and around Central London! If you would like to receive your dress the day of purchase, complete the following form and one of our Customer Service Agents will organise!
We dispatch all our orders via either DHL or Parcelforce, following the processing of your order, you will be issued with a tracking number. Once your order has left our warehouse, should you require further information/updates, please contract the shipping carrier directly.
If you would like us to resend your tracking number, email our Orders Team quoting your order number via the following email address: email@example.com
Please be aware if you are purchasing a pre-order item, all pre-order dates are supplied on the product if applicable.
If you have ordered a bespoke Swimwear piece, tracking will be provided 7 working days after you have placed your order.
Please read all product descriptions carefully, if your item is pre-order only or a custom piece, this will be stated within the product description.
If you require your item for a special occasion or event, we strongly recommend selecting the Express International Shipping option at checkout. Shaide Boutique cannot be held responsible for miscalculations in shipping times or processing times on orders shipped using our regular shipping option which is our slower service.
We have premium International Express services available on most of our items, if you require your item to be shipped using our Expedited service please contact our Customer Service team as this option is not listed at checkout.
We recommend ordering items for a special occasion/event at-least 2 weeks prior.
Please note: Timing of delivery is subject to payment authorisation and stock availability. Please be aware of this when ordering pre-order items. Shaide Boutique is not responsible for belated or failed deliveries due to the following; incorrect postal addresses entered at checkout, missing customer information, adverse weather conditions or any other instances outside of our professional control.
Please do not refuse deliveries. Refused deliveries will incur the cost of the original delivery and the cost of return. Any credit-notes applied to your account will be made minus the total delivery and returned costs in the case of all refused deliveries.
We offer two shipping services:
In case of returns/exchanges, shipping costs are non-refundable. In the event items from your order are shipped in multiple shipments, you will only be charged for shipping once.
International customers may be required to pay import Tax and Duties on orders arriving from outside the Country. This is the responsibility of the customer and not Shaide Boutique Ltd. Please ensure you read and understand our Terms and Conditions on Taxes & Duties related to import charges prior to ordering.
For any further questions, feel free to contact firstname.lastname@example.org