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Customer Service

Kindly consult our FAQ for frequently asked questions.

Should you require any further information or assistance, please contact [email protected] to connect with a Client Service Advisor who will be delighted to assist you.

Our Client Service Advisors are on hand to assist with;

  • Placing orders
  • Bespoke inquiries
  • Size and Fit
  • Exchanges & Returns
  • Product Information 
  • VIP Same-Day couriers

Client Service Advisor opening hours:

Monday to Friday : 9am - 6pm GMT

Whilst we aim to respond to all inquiries within the same business day, please allow up to 24 hours for your response.

Please note: we are neither open nor ship on weekends.

If your enquiry is in regard to an existing order, please complete the following quoting your order number: #SHA

 

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